FREQUENTLY ASKED QUESTIONS
How do your mattresses compare to major brands?
We strive to offer mattresses that are handcrafted with the highest quality materials at the lowest prices. We purchase our innersprings and comfort layers from the same distributors as major manufacturers. We choose the most durable innersprings and heaviest weights of foam available in the industry. The quality of our mattresses surpasses the quality of other companies’ mattresses at each price level.
How are you different than major manufacturer retailors?
We hope to educate you about our mattresses and offer a no-pressure atmosphere. Our salespeople will guide you to choose the best mattress for you and your budget. We invite you to tour our on-site factory where we handcraft your mattress to your specifications.
How can your mattresses be so affordable?
We cut out the middleman by making our mattresses on site. We employ only a few key people that have been trained as mattress makers, delivery, and sales people. We do not support separate headquarter buildings, or executive salaries. We own our retail store buildings and therefore do not pay high rents. We are happy to pass these savings on to you.
How long does it take to get a mattress built and delivered?
Average turn around is 2 to 3 business days for a mattress built to order. We like to customize your mattress for you. Some of our popular models for children and guest beds are in stock and available for immediate delivery.
Why do you think it is important to offer two-sided mattresses when other companies do not?
Quality Sleep Shop offers many two-sided mattresses, which give you the option to flip your mattress and extend its life. Most major brand mattresses are upholstered on only one side. This is a cost saving practice that is not always practical for our customers.
How good is your guarantee? Each of our mattresses comes with a full guarantee that is non-prorated. Please see our guarantee for more information.
There are so many choices on the market today. What kinds of mattresses do you offer?
We offer a wide range of beds from traditional innerspring, all natural latex, and cutting-edge foam mattresses.
Are your mattresses tested for flammability?
Yes. Our mattresses are compliant with government issued flammability tests 1633 and 1632.